Bans and reports

Reporting a player

Open the scoreboard, press Report and choose up to three offenses.

5 min read 1,026 words VALOSTRIKE Player Support

Contents · 10 sections

Report observed behavior rather than a disappointing result

A report helps the team review a possible rule violation. It should describe what somebody did, when it happened and the context needed to understand it. Losing a duel, disagreeing with a purchase or seeing an unfamiliar tactic is not by itself proof of misconduct. Start with a concrete observation rather than a conclusion about the player's intentions.

You do not need to perform your own investigation before reporting a concern. Describe the event honestly and label uncertainty. “The player repeatedly remained in this location during active rounds” is more useful than an unsupported accusation about automation. The team can assess the available evidence without requiring you to identify the underlying technical method.

Use the report control for the relevant player

Open the scoreboard or player menu available in the game and choose Report for the intended account. Check the username carefully, especially when display names are similar. Select the offense categories that best match the observed behavior and use the optional note for the event itself. Follow the limits shown by the current interface.

Do not select every category just to make the report look more serious. A focused category and a clear note are easier to evaluate. If the report concerns something outside the match interface, use the appropriate website support route and identify the account and context there. Do not submit a report against an unrelated player merely to reach the team.

Write a note that another person can understand

Include the action, approximate round or time, location and any detail that distinguishes the event. A short factual description is better than insults or repeated demands for a ban. If the note field is limited, prioritize the event and relevant timing over your reaction. Keep a longer explanation for a private ticket when that route is needed.

For example, describe a player repeatedly blocking a specific route after being asked to move, or quote a short relevant phrase with context when reporting communication abuse. Do not remove the surrounding situation in a way that changes the meaning. The team needs enough context to distinguish a mistake, disagreement and deliberate disruption.

Preserve existing evidence without provoking more

If you already have a clip or screenshot, keep the relevant portion and note when it occurred. A video beginning before the incident often explains more than an isolated final frame. Hide unrelated private information. If a supported report or ticket field accepts an evidence link, provide the appropriate reference without exposing account credentials.

Do not bait a player into repeating behavior, follow them across servers or disrupt a match to obtain a stronger example. You can report what you observed without extending the incident. If the communication is upsetting, mute the player using available controls and continue with the report calmly.

Distinguish communication, gameplay and account concerns

Communication abuse concerns what was said or shared. Gameplay disruption concerns actions affecting the match. Suspected account compromise concerns access to an identity and may require Roblox's account-security process. Choose the route that matches the actual issue. One event can involve several concerns, but describe each separately instead of using one vague allegation.

If a message tries to collect passwords, codes or cookies, preserve the request without following it. Do not open a suspicious process to prove it is harmful. Explain where the message appeared and what it asked you to do. Account protection and a moderation report can proceed as separate tasks.

Example: suspected sabotage during a round

Suppose a teammate repeatedly performs an action that obstructs the objective. Record the round, location and visible sequence. Explain whether it happened once or several times and what effect it had. Avoid claiming a motive you cannot know. A new player misunderstanding an interaction and a player deliberately repeating disruption may look similar in one screenshot.

Submit the relevant category with the factual note. If you have a clip, preserve the lead-in so the team can see the context. Then return to normal play or mute communication as needed. Asking the entire lobby to report the same person does not improve the clarity of the original evidence.

Understand what submission means

Submitting a report places the concern into the moderation process; it does not approve a particular penalty. The team may need to assess context and related records before deciding an outcome. Do not promise other players that a report guarantees a ban or a response within a particular number of hours.

Keep any confirmation or report reference the interface provides. If you need to add a significant correction, explain it through the appropriate support route rather than submitting repeated versions with conflicting details. Accurate follow-up helps more than trying to increase the number of reports attached to the account.

Frequently asked reporting questions

Can I report without a recording? Yes. A clear description, account and approximate time can still be useful. Do not fabricate evidence to compensate for a missing clip.

Should my friends report something they did not see? They should not repeat an allegation as personal evidence. Each person should describe their own observations honestly.

Does muting replace reporting? Muting manages what you hear or see locally. Reporting asks for review. Use either or both according to the situation and available controls.

Can I demand a specific penalty? Explain the conduct and impact. The moderation process determines the appropriate outcome from the relevant information.

Check the selected account

Before confirming, compare the report target with the player involved in the event. Similar display names should not turn one incident into a report against the wrong identity.

When to contact support instead

Use Bans & appeals for questions about your own restriction or the status of a relevant report when you need help beyond the game control. Include the original event, account, time and any reference available. Do not include another player's private information obtained outside the incident.

Keep the report factual, private where appropriate and connected to one clear event or pattern. If you discover that you selected the wrong account or misunderstood the action, say so. Correcting an honest mistake is more useful than defending an inaccurate accusation.

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