Contact support

Choose your topic, find a useful answer or send the team a private ticket.

STEP 1 OF 3

What kind of problem are you having?

Choose a topic so we can point you to the right help.

Gameplay & bugsMatches, abilities, weapons and settingsTechnical issuesCrashes, connection, lag and error messagesBans & appealsUnderstand a penalty or ask for a reviewAccount & sign-inRoblox sign-in, your profile and preferencesAccount securitySuspicious activity or an account at riskPurchases & itemsMissing currency, items, receipts and refundsFeedback & ideasSuggestions, improvements and developmentSomething elseWe will help you find the right place

A good place to start

Pick a topic first. You can read the recommended answers before signing in.

Your ticket is private. Only you and the support team can read the conversation.